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American 1 Downtown Branch Now Open

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American 1 Downtown Branch Now Open


Downtown Branch

American 1 Credit Union is pleased to announce their Downtown Branch is now open on the first floor of One Jackson Square at 100 E. Michigan Ave., Jackson. The new building is the 16th American 1 branch and the eighth location in Jackson County.

“American 1 is proud to be part of the downtown Jackson community,” said Martha Fuerstenau, American 1 Credit Union's President and CEO. “We are now conveniently located in walking distance for those who work and live in downtown Jackson.”

The Downtown Branch is open from 9 am to 7 pm Monday through Friday and 9 am to 4 pm on Saturday, which are standard hours at most American 1 branches. The branch features Universal Specialists, which will serve members with all of their everyday banking needs, including processing teller transactions, opening loans and accounts, and more. The branch also features a convenient no-fee ATM that is available 24/7, and a space that houses the growing American 1 Contact Center team, which moved from the American 1 Resource Center.

“There is a lot of energy in downtown Jackson and we are thrilled to offer our everyday banking services to this expanding community,” said Abby Smith, Chief Member Experience Officer for American 1. “We know working professionals are often on a time crunch during the workday, and the creation of the Universal Specialist position will produce a more efficient experience for our members.”

Following the opening of their Spring Arbor Branch late last year, American 1 Credit Union is continuing its growth in Michigan communities. American 1 is proud to serve the members of their communities by creating financial wellness through personal everyday banking.

Established in 1950, American 1 Credit Union today serves over 57,000 members with branches in Jackson, Washtenaw, Hillsdale, Calhoun, Lenawee, and Wayne counties.

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