At American 1, we understand that life can bring unexpected challenges. If you’re facing financial difficulties, our Payment Support team is ready to help you explore options and find solutions to get back on track. From creating payment arrangements to offering guidance, we’re here to support you every step of the way.
Our friendly team is available during normal business hours by phone or email. Don’t hesitate to reach out—we’re here to help.
Email: paymentsupport@a1cu.org
Phone: (517) 787-6510, extension 501, or select option 5 in our automated system.
If you need to submit an injury or illness (disability) claim, simply complete the form below. You can also visit any of our branch locations or give us a call at (888) 213-2848.
To qualify for coverage, you’ll need an active Injury & Illness policy on your American 1 loan and a doctor’s confirmation that you’ve been excused from work for at least 14 days.
For updates on claims already filed, contact Securian directly at (800) 328-9442.
At American 1, we’re committed to supporting you when it matters most.
If you’ve added Mechanical Breakdown Protection to your auto loan with American 1 Credit Union, we’re here to make sure you have the support you need. Whether you’re filing a claim or have questions, the resources below can help.
At American 1, we’re focused on keeping you moving forward with confidence. Reach out anytime!
If you are needing to submit your declarations page as proof of insurance, please make sure the following information is included:
If you have any questions, please reach out to our Payment Support team
We’re here to help you build a brighter financial future. Whether you want to improve your credit, develop healthy financial habits, or stay on track with your goals, our Financial Wellness Team is ready to guide you. Explore our free, no-strings-attached resources at your own pace, or schedule an appointment with one of our Certified Credit Union Financial Coaches for personalized support. Let’s work together to create a fresh start for your financial journey.
