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Beware of Amazon-related scams

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Beware of Amazon-related scams


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According to Amazon, If you receive a suspicious (sometimes called phishing) correspondence, you can utilize some helpful tips to determine if it's an email, phone call, or webpage from Amazon.com. You can also report a phishing or spoofed email on the Amazon website. 

  • While some departments at Amazon will make outbound calls to customers, Amazon will never ask customers to disclose or verify their Amazon.com password, credit card, or banking account number.
  • Don't open any attachments or click any links from suspicious emails. If you've already opened an attachment or clicked a suspicious link, go to Protect Your System.
  • Amazon will never send you an unsolicited email that asks you to provide sensitive personal information like your social security number, tax ID, bank account number, credit card information, ID questions like your mother's maiden name or your password. If you receive a suspicious email, report it immediately.
  • Suspicious emails or webpages not from Amazon.com often contain:
    • An order confirmation for an item you didn't purchase or an attachment to an order confirmation
      Note: Go to Your Orders to see if there is an order that matches the details in the email. If it doesn't match an order in Your Account, the message isn't from Amazon.
    • Requests for your Amazon.com username and/or password, or other personal information
    • Requests to update payment information
      Note: Go to Your Account and select Payment options. If you aren't prompted to update your payment method on that screen, the message isn't from Amazon.
    • Links to websites that look like Amazon.com, but aren't Amazon
    • Attachments or prompts to install software on your computer
    • Typos or grammatical errors
    • Forged email addresses to make it look like the email is coming from Amazon.comAmerican 1 Fraud Fighters
      Note: If the "from" line of the email contains an Internet Service Provider (ISP) other than @amazon.com, then it's a fraudulent email.

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