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Attorney General Nessel Warns of Amazon Scam Calls

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Attorney General Nessel Warns of Amazon Scam Calls


LANSING, MI - Michigan Attorney General Dana Nessel is reissuing a consumer alert on robocalls after the Department received complaints related to calls impersonating Amazon customer service. 

Michiganders should scrutinize calls alerting them to suspicious activity on their Amazon account and avoid giving out personal information if you receive one.  

How to spot the "Amazon Scam": 

  • Be skeptical of unsolicited calls.  Some departments at Amazon will call customers, but Amazon will never ask you to disclose or verify sensitive personal information or offer you a refund you do not expect.  
  • Amazon will never ask you to make a payment outside of their website and will never ask you for remote access to your device. 
  • Amazon will never send you an unsolicited message that asks you to provide sensitive personal information. 
  • Any customer who receives a questionable email or call from a person impersonating an Amazon employee should report them to Amazon customer service immediately.

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