This page uses JavaScript. Your browser either does not support JavaScript or you have it turned off. To see this page properly please use a JavaScript enabled browser.

Amazon scams

interior masthead overlay
Home | Explore | Amazon scams
- A A A +

Amazon Scams


It's no secret that Amazon is one of the most utilized services. Unfortunately, where there is a popular service, there is a scammer nearby waiting to impersonate an amazon employee and scam you into giving them money. Below are some tips directly from Amazon on preventing scams and keeping your account safe.

  • Never feel pressured to give information (such as your credit card number or account password) over the phone, especially if the call is unexpected - Scammers may try to use calls, texts, and emails to impersonate Amazon customer service. If you're ever unsure, it's safest to end the call/chat and reach out directly to customer support through the Amazon app or website.
  • Never pay over the phone - Amazon will never ask you to provide payment information, including gift cards (or "verification cards", as some scammers call them) for products or services over the phone.
  • Trust Amazon-owned channels - Always go through the Amazon mobile app or website when seeking customer support or when looking to make changes to your account.
  • Be wary of false urgency - Scammers may try to create a sense of urgency to persuade you to do what they're asking. Be cautious whenever someone tries to convince you that you must act now.

For more information on staying safe online or reporting suspicious communications, visit the Amazon Customer Service page. If an Amazon-related scam compromises your card, please contact the local police and your financial institution immediately.

« Return to "American 1 Blog"