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We are experiencing much longer call wait times than usual. For quicker assistance, try our self-service website options, such as our Ask American 1 and chat features. Our Drive Thru evening hours have extended! Visit our locations page for full details.

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Coronavirus Updates

Payment AssistanceRecent UpdatesBanking Options

Your money is safe and secure with us. We are taking extra precautions to keep you and our team members safe. We are fully insured by the NCUA, which protects your money up to $250,000. If you’d like, you can do all of your banking, including depositing your checks, from your home through our Mobile App. We also have a Contact Center with over 20 team members that can do all of your banking over the phone, through secure message, and through chat. And you can still always access your money at any of our more than 50 no-surcharge ATMs. We recommend taking only what you need for the week since it is not safe to carry large amounts of cash.

American 1 COVID-19 Preparedness Response Plan

Recent Updates

June 1 - All branches reopen by appointment only at regular hours

March 27 - Loan relief announced for members.

March 23 - Canton Branch now closed to the public.

March 21 - New operating hours are 9am-1pm, Mon-Sat & all remaining lobbies will be closed as of 3/23/2020. Read the full CEO message.

March 20 - Adrian Branch now closed to the public.

March 19 - Milan Branch now closed to the public. 

March 16 - American 1 will close most lobby locations, but drive thrus will remain open. Read the full CEO message.

March 11 - Message to all members regarding coronavirus outbreak. Read the full CEO message.

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National Credit Union Administration Federally Insured by NCUA. Equal Housing Opportunity. In compliance with the USA PATRIOT Act, we are required to obtain and verify identification provided for all new account owners and joint owners, using methods permitted by law.
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