Easy Pay - Frequently Asked Questions
What is my account access code?
Your code is your birthdate and zip code on your American 1 account combined.
If you live outside of the United States please use five zeros (00000) as your zipcode.
When will my payment post?
Payments made before 8PM EST will post same day. Payments made after 8PM EST will post the next business day.
Is there a limit to what I can pay on Easy Pay?
Yes, Each transaction is limited to $2,000 per transaction.
I changed my address today at the Credit Union, and now I cannot get my access code to work.
There is a 24-hour delay for Easy Pay to recognize any changes on your account. Please try your old zip code.
Can I make multiple payments at once?
Yes, you can pay on as many accounts as you’d like at once.
Can I schedule future payments?
Yes, Just choose the date on the calendar you’d like it to be paid.
Can I set up reccurring payments?
At this time you cannot.
If I have a (new) or existing loan or Visa with no outstanding balance, am I able to sign up for easy pay?
No, not until a balance is outstanding on our system.
Example: A Visa with $3,500 limit; $0 outstanding balance cannot sign up until some amount is outstanding.